General

By accessing or using the Jhools website, you agree to these Terms & Conditions and other policies displayed on our website.

If you do not agree with these terms, please do not use the website or place an order.

Products & Information

We make reasonable efforts to display product descriptions, images, colours, sizes and other information as accurately as possible.

However, actual product colours may vary slightly due to photography, lighting and individual screen settings.

Pricing

Product prices displayed on our website are subject to change from time to time.

The applicable product price, shipping charges and other applicable amounts will be shown before you complete your order.

Orders

Placing an order does not necessarily guarantee acceptance. We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of product unavailability, pricing errors, payment issues or suspected fraudulent activity.

If payment has already been collected for an order that we cancel, any applicable refund will be processed according to the relevant payment method and our refund process.

Payments

Payments may be processed through third-party payment service providers available on our website.

You are responsible for providing accurate payment and billing information when completing a transaction.

Shipping & Delivery

Order processing, shipping charges, estimated delivery times and other delivery-related information are governed by the Shipping Policy displayed on our website.

Delivery estimates may vary due to courier delays, weather, holidays, serviceability or circumstances beyond our reasonable control.

Returns & Refunds

Returns, replacements, cancellations and refunds are subject to the conditions mentioned on our Return & Refund page.

Customers should review the applicable return conditions before placing an order.

Customer Information

You are responsible for providing correct information while placing an order, including your name, phone number, email address, shipping address and PIN code.

Incorrect or incomplete information may result in delivery delays or unsuccessful delivery.

Website Use

You agree not to misuse our website, attempt unauthorised access, interfere with website operation, submit fraudulent orders or use the website for unlawful activities.

Intellectual Property

Unless otherwise stated, website content created or owned by Jhools, including branding, text, graphics and original website material, may not be copied, reproduced or commercially used without permission, subject to applicable law.

Third-Party Services

Our website may use or link to third-party services such as payment gateways, shipping providers or other external services.

Those services may be governed by their own terms and privacy practices.

Privacy

Information collected through our website is handled in accordance with our Privacy Policy and applicable requirements.

Limitation of Liability

To the extent permitted by applicable law, Jhools will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these terms is intended to exclude or limit any consumer rights that cannot legally be excluded.

Changes to These Terms

We may update these Terms & Conditions when our business, website, services or applicable requirements change.

The latest version will be displayed on this page.