1. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

2. Estimated Delivery Time

Once your order has been dispatched, delivery generally takes approximately 4–7 business days, depending on your location and courier availability.

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, remote locations or other circumstances beyond our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Any free-shipping offer shown on our website will be subject to the terms mentioned with that offer at the time of purchase.

4. Shipping Locations

We currently deliver to serviceable locations within India. Delivery availability may depend on your PIN code and the serviceability of our shipping partners.

5. Order Tracking

Where tracking is available, tracking details may be shared after your order has been dispatched. Tracking updates are provided by the courier partner and may take some time to appear after dispatch.

6. Incorrect Shipping Address

Please make sure your shipping address, PIN code and contact details are correct before placing your order.

If you notice an error after placing an order, please contact us as soon as possible. We may not be able to change the address once the order has already been dispatched.

7. Delayed or Undelivered Orders

If your order is delayed beyond the expected delivery period, please contact us with your order details so that we can assist you.

In certain cases, delays may occur due to courier issues, weather, address problems, high order volumes or other external factors.

8. Damaged Package

If your package appears damaged at the time of delivery, we recommend taking clear photographs or a short video of the package before opening it.

For any issue relating to damaged, incorrect or missing items, please contact us according to our Return & Refund Policy.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the Contact Us page on our website.